questions & answers

you got questions? we got answers. Take a quick look below to see if we read your mind. If you have any questions about our mission, products, shipping, or just want to say hey! - email us at support@shopcarmenandco.com

how many styles will be available during the initial launch?

There will be one signature style released at launch with more collections to follow shortly after. 

What are the earrings made out of?

All earrings will be 18K gold plated. Carmen & Co will be releasing a full gold collection as well.

are the earrings nickel free?

Nickel free, baby!

Will these hoop earrings be heavy on my ears? Will they hurt my earlobes?

No ma'am! They are very durable and high quality but have been tested and no complaints of weight!

Do you ship internationally?

Yes! Wherever you want them, we will send them. 

If I order and pay during pre-sale, when will I receive my earrings?

Pre-Sales are intended to help with manufacturing and initial orders. We anticipate a large pre-sale and will be shipping your earrings 4-6 weeks out from your purchase date. Subscribe with your email to get in on the VIP Pre-Sale List!

can i shower with the earrings on?

100%. Carmen & Co focuses on creating pieces that you can LIVE in. Every day pieces that are chic yet durable at the same time. Shower away, boo.

will there be men / children collections released?

Absolutely. After the initial launch, we will start the design & production on a variety of different + inclusive lines ASAP.

What payment methods do you accept?

PayPal only.

 I have a question that is not in the FAQ section. Who do I ask?

We are here for you! Email support@shopcarmenandco.com

home

about

our why

FAQ

Customer Care

The goods

sign up for the email list to stay up to date on sales & discounts!

@shopcarmenandco

"baby girl, respect is just a minimum."